Questions ?


If you have a question, please click to FAQ (frequently asked questions).

*

For other questions please write us an e-mail to:

E-mail to our adress.

... or to our post-address.


question-mark

F A Q ´s:

question-mark


Question:
Where can I find the prices for your articles?

Answer:
We can only sell to retailers or wholesalers. We have no prices at the homepage. You can make an inquiry by E-mail to our adress. or at our formular.



Question:
In which quantity are the feathers available?

Answer:
We can deliver different decorative-feathers in 10, 20, 50, 100 gram or 1 kg in a plastic-bag. 20 gram are also available in a plastic box (size: 190x190x40 mm). Some kinds of feathers are deliverable as assorted pieces.
Feathers for hobby-craft are deliverable in 100 gram or 1 kg bags.
Ostrich-feathers and pheasant-feathers you can order piece by piece.
Peacock-feathers are packed in 100 pieces.
Other packs are possible at larger orders.


Question:
Which colours are possible?

Answer:
We can dye all colours except gold, silver, metallic-colours or neon-colours.
Please note, that the colours can be different as at this colour-table. Must the colour fit to a costume, please give us a colour-sample.
We can only deliver special colours, if this colour is on stock. If not, you must order 1 kg of this feather and this colour.


Question:
How can I make an order?

Answer:
You can order:

by telephone: +49-9971-1540 from Germany: 09971-1540
by telefax: +49-9971-20193, from Germany: 09971-20193
by e-mail: E-mail to our adress.
by post: Josef Reinl Schmuckfedern Import-Export e.K.
Inhaber Christian Zangl
Schuegrafstraße 12, 93413 Cham/Germany or
P.O. Box: 1463, 93404 Cham/Germany        Addresslabel

Question:
How many feathers are in one kilogramm ???

Answer:
To see, how many feathers are in one kilogramm we wrote the quantity for one kilogramm to every feather. You will find this at the feathers. To calculate an other quantity, we made a calculator for you!

please click here to start the calculator !!!


Question:
Are the feathers natural or synthetic?

Answer:
Our feathers are all natural. Please note, that each feather is different to an other.


Question:
What means "laid" or "tied"?

Answer:
Some kind of feathers are laid, one piece over the other, in order to protect the feathers from damage during the transport. Small feathers are tied with a bond, in order to handle this little feathers better.


Question:
Do you deliver to privat-persons or only to retailer or wholesalers?

Answer:
We are a wholesaler for decorative-feathers and carneval-articles. We only can deliver to business like retailer or wholesalers, theatre, stage or association. For orders under EURO 50,00 we calculate EURO 5,00 fee.


Question:
How can I pay the ware?

Answer:
To new customers we only deliver against pre-pay or pay at receipt. Here you get 3 % discount. Other customers we will give a invoice with 3 % discount after 3 days, 2 % discount after 10 days or 30 days without discount.


Question:
Do you have
General Terms and Conditions of Sale and Delivery?

Answer:
Yes, our General Terms and Conditions of Sale and Delivery you can read here.


Question:
What is your e-mail for electronic invoices?

Answer:
You can send your electronic-invoices to our e-mail:


 

Question:
Do you deliver to foreign countries?

Answer:
Certainly we deliver you at foreign countries. If you are in the EU, you must give us your tax-number. Please note at your order the high postage. Please give us larger orders, in order to reduce the postage. At small orders we must add the bank-costs.


Question:
How long is the time of delivery?

Answer:
The most articles are on stock. Time of delivery ca. 1-2 weeks. Else we can deliver in 3-4 weeks. Larger orders or special orders after agreement. If you pay the postage, we can also send the ware with a courier.


Question:
Which costs must I pay if I order?

Answer:
You pay the ware ex factory. This means you must pay the postage and the costs for the cartons. At small orders we must add the bank-costs. For orders under EURO 50,00 we calculate EURO 5,00 fee.


Question:
Are the feathers from protected animals or do you have feathers from protected animals?

Answer:
The feathers are all from animals, which are breeded for the food industrie. We do not have feathers from protected animals.


For further questions please write us an e-mail to:

E-mail to our adress.

... or to our post-address.


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(c) Christian Zangl, Josef Reinl Schmuckfedern Import-Export e.K.